To protect the privacy and the security of your personal information, we are improving the way you login to online banking by adding a new security feature.
Previously, you logged into online banking using your Login ID and Password. Now, you'll also use a Login Image and a Phrase to help you to identify that you are on our Web site, not a fraudulent look-alike site. Here is how it works:
1. First, you'll enter your Login ID and click the Submit button
2. If we recognize the computer you are using, your Login Image and Phrase will be presented to you on the next page. Once you confirm your Login Image and Phrase, you'll know you can safely enter your Password. If you don't recognize your Login Image and Phrase, don't enter your Password.
3. If we do not recognize the computer you are using, we will ask you a Challenge Question to confirm your identity and determine if you would like us to recognize this computer in the future. If you correctly answer your Challenge Question, you can proceed with login.
NOTE: If you have not created your Login Image and Phrase, you will be prompted to do so the first time you enter your Login ID and click the Submit button before entering your Password.